by Rohan Musa | Sep 14, 2021 | Clients
Businesses take pride in excellent customer service. It’s no longer just a “nice to have” but a necessity if a business wants to develop and grow their loyal customer base. In fact, 93% of customers are more likely to purchase from a business again if they have...
by Rohan Musa | Sep 1, 2021 | Executive
Letting go of employees can be very difficult. Not only do you have to confront an employee about their less-than-stellar performance or bad behaviour, you have to be the one to tell them that they’re no longer going to be with the company. It’s devastating enough on...
by Rohan Musa | Aug 16, 2021 | Executive
A strong merger with another firm can bring about a lot of advantages and rewards. It’s a good way to expand your client base and market, scale your business, and learn from another firm’s processes. Directors or partners from both firms can benefit from this kind of...
by Rohan Musa | Aug 5, 2021 | People & Culture, Uncategorized
When your high-performing staff members feel as if they don’t have anywhere to go in terms of career trajectory, they can often stagnate and feel undervalued. This demoralises them and doesn’t inspire them to continue to perform at the level you’ve grown used...
by Rohan Musa | Jul 19, 2021 | Clients, Uncategorized
When it comes to sales, a certain mindset needs to be adopted. One that understands that it’s all about communication. Sales happen every day, even outside of the business world—it’s how we present ourselves, forge friendships, and even find a life partner. It’s all...
